At Techzone, customer satisfaction is our top priority. Please review our return and replacement guidelines below:
- Return Window:
We offer a 7-day replacement guarantee from the date of delivery for items that are damaged, defective, or incorrect upon arrival. - Eligibility for Return / Replacement:
- The product must be unused and in the same condition that you received it.
- It must be in the original packaging along with all included accessories, manuals, and boxes.
- An unboxing video or photo showing the issue is recommended for faster claim processing.
- Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be credited back via UPI or direct bank transfer within 3 to 5 business days.
- In case of Cash on Delivery (COD) orders, refunds are processed directly to your provided UPI ID or bank account.
- Contact for Support:
For any return or refund requests, please contact our support team on WhatsApp at +91 9519602205 or email us with your Order ID.